Shipping policy

Palm Beach Coffee Co Shipping Policy

Last updated: 17 August 2026

At Palm Beach Coffee Co, we want your coffee to arrive fresh and ready to enjoy. We currently ship orders throughout Australia using Australia Post.

Order Processing

Our coffee is freshly prepared for your order before dispatch.

Once your order has been packed and dispatched, you will receive a shipping confirmation email with tracking information where available.

Orders placed on weekends or public holidays will be processed from the next applicable business day.

Shipping Within Australia

We offer Australia-wide shipping.

Available shipping options and applicable shipping costs will be displayed at checkout based on your order and delivery address.

Where available, customers may be able to select from Australia Post delivery options such as:

Australia Post Parcel Post
Australia Post Express Post

Delivery availability and rates may vary depending on your location and order.

Delivery Timeframes

Delivery times vary depending on your location, the shipping service selected and Australia Post's delivery network.

Any delivery timeframe provided at checkout or through tracking information is an estimate and may be affected by circumstances outside our control, including peak periods, public holidays, weather events or carrier delays.

Once your order has been dispatched, please use the tracking information provided to monitor its delivery.

Coffee Subscription Orders

Coffee subscription orders are shipped according to the delivery frequency selected when you subscribe.

Available subscription frequencies may include:

Every week
Every 2 weeks
Every month

Subscription customers will be charged and their coffee prepared according to their selected recurring schedule.

Shipping charges, where applicable, will be shown as part of the subscription order or checkout process.

Tracking Your Order

Where tracking is available, your tracking details will be sent to the email address provided with your order once your parcel has been dispatched.

Please ensure your email address and delivery information are entered correctly when placing your order.

Incorrect Delivery Addresses

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an error in your delivery details, please contact us as soon as possible. We will do our best to assist before the order is dispatched.

Once an order has been dispatched, we may not be able to change or redirect the delivery address.

Additional shipping costs may apply if an order needs to be resent due to an incorrect or incomplete address supplied at checkout.

Delayed, Lost or Missing Parcels

Occasionally, deliveries may take longer than expected.

If your tracking information shows an unexpected delay or you believe your parcel may be missing, please contact us and we will assist with investigating the delivery with Australia Post where appropriate.